Construction
GarGeon × CAPRI BY FRASER
CAPRI BY FRASER eliminates waste overflow with flexible scheduling
Key metrics
Zero
Overflow Incidents
1
Unified Platform
+35%
Recycling Rate
The company
CAPRI BY FRASER operates premium hospitality properties across Malaysia, serving discerning business and leisure travelers with a commitment to sustainable operations.
As a forward-thinking hospitality brand, CAPRI BY FRASER recognized that invisible waste management is crucial to maintaining their premium guest experience while achieving sustainability goals.
The challenge
CAPRI BY FRASER faced several operational and sustainability issues in managing their waste across multiple hotel locations.
Rigid vendor schedules
Existing vendors were not flexible. They had fixed collection times that didn't work with hotel operations. This led to waste overflow problems that disrupted guest experience.
Inefficient manual tracking process
Relied on manual tracking using spreadsheets and paper documents, making it difficult to verify collection accuracy, monitor performance, and access real-time data.
Multiple vendor management
Handling different service providers across sites increased operational burden. It was hard to maintain the same standards at all properties.
No sustainability support
Their vendors were unable to help improve recycling rates or support their environmental goals. This made it hard to achieve sustainability objectives.
"We were managing multiple vendors across properties with no visibility into actual performance. Waste overflow was damaging our brand reputation." — Operations Director
The solution
GarGeon stepped in with a tailored solution designed for hotel operations.
1
Customer-centric service planning
Designed collection schedules and solutions that fit CAPRI BY FRASER's unique needs. This solved overflow issues.
2
GarGeon Connect system
Consolidated multi-location management into a single platform. This offered full visibility of services and performance reports across each hotel location.
3
One-stop platform
Eliminated the need to coordinate with multiple vendors. All waste management was centralized under GarGeon.
4
Sustainability-focused support
Helped the hotel recycle more effectively, reduce landfill waste, and implement cooking oil recycling aligned with sustainability goals.
The results
The collaboration with GarGeon brought measurable improvements to CAPRI BY FRASER.
No more overflow
Flexible scheduling significantly reduced waste pile-up issues.
Time savings & transparency
GarGeon Connect provided detailed, real-time insights for each location. This improved management efficiency.
Simplified operations
One platform replaced multiple vendors. This streamlined communication and management.
Boosted recycling rate
Increased resource recovery and reduced environmental footprint. This supported the hotel's green initiatives.
What's next?
Following the success with GarGeon, CAPRI BY FRASER will continue the partnership to:
Monitor waste data to identify more improvement opportunities
Work on improving recycling rates further
Find more ways to save costs through better efficiency
Maintain compliance with all regulations
Support sustainability goals with better waste management
Interested in a personalized demo on your own data?
Find out how you can deliver experiences that maximize business impact with GarGeon.
