Cookie Policy
Last updated: January 1, 2025
What Are Cookies?
Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit our website. They help us provide you with a better experience by remembering your preferences, understanding how you use our website, and improving our services.
This Cookie Policy explains what cookies are, how we use them, what types of cookies we use, and how you can manage your cookie preferences.
How We Use Cookies
We use cookies for the following purposes:
Essential Website Functionality: Enable core features like navigation, form submissions, and secure access to certain areas
Performance & Analytics: Understand how visitors interact with our website, which pages are most popular, and identify technical issues
User Experience: Remember your preferences, language settings, and previously entered information
Marketing & Advertising: Deliver relevant content and measure the effectiveness of our campaigns
Types of Cookies We Use
Essential Cookies (Always Active)
These cookies are strictly necessary for the website to function and cannot be disabled. They are usually set in response to actions you take, such as filling out forms or managing privacy preferences.
Examples:
Session management and security tokens
Cookie consent preferences
Load balancing and website performance
Duration: Session or up to 1 year
Analytics & Performance Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve website performance and user experience.
Third-Party Services:
Google Analytics: Website traffic analysis, user behavior tracking, conversion measurement
ContentSquare: User experience analytics, session replay, conversion funnel analysis
Hotjar: Heatmaps, user recordings, feedback polls
Duration: Up to 26 months
Functional Cookies
These cookies enable enhanced functionality and personalization, such as remembering your preferences, language selection, and region settings.
Examples:
Location preferences for waste bin rental
Form auto-fill for returning users
Chat widget preferences
Duration: Up to 1 year
Marketing & Advertising Cookies
These cookies are used to deliver relevant advertisements and track campaign effectiveness. They may be set by our advertising partners and used to build a profile of your interests.
Examples:
Google Ads conversion tracking
Social media pixel tracking (Facebook, LinkedIn)
Remarketing and retargeting campaigns
Duration: Up to 2 years
Third-Party Cookies
We use several third-party services that may set cookies on your device:
Service | Purpose | Privacy Policy |
|---|---|---|
Google Analytics | Website analytics and user behavior tracking | View Policy |
ContentSquare | User experience analytics and session replay | View Policy |
Hotjar | Heatmaps, recordings, and user feedback | View Policy |
Google Places API | Address autocomplete and location services | View Policy |
How to Manage Cookies
You have several options to control and manage cookies:
1. Browser Settings
Most web browsers allow you to control cookies through their settings. You can:
Block all cookies
Block third-party cookies only
Delete cookies when you close your browser
Get notified when websites set cookies
2. Opt-Out Links
You can opt out of specific third-party services:
Google Analytics: Browser Add-on
Hotjar: Do Not Track
3. Mobile Device Settings
On mobile devices, you can manage tracking through your device settings:
iOS: Settings → Privacy → Tracking
Android: Settings → Google → Ads → Opt out of Ads Personalization
⚠️ Important Note
Blocking or deleting cookies may affect your user experience and limit certain functionality on our website. Essential cookies cannot be disabled as they are necessary for the website to function properly.
Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. We will notify you of any material changes by posting the updated policy on this page with a revised "Last updated" date.
Contact Us
If you have any questions about our use of cookies, please contact us:
GarGeon Privacy Team
WhatsApp: +60 18-318 4895
Website: https://gargeon.com
Privacy Policy: View Privacy Policy
⚠️ Legal Notice
This Cookie Policy is designed to comply with Malaysian Personal Data Protection Act 2010 (PDPA) and general privacy best practices. However, this document has not been reviewed by legal counsel. We recommend consulting with a qualified privacy attorney to ensure full compliance with all applicable laws and regulations.