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How to Improve Your Waste Diversion Rate: The Complete Guide for Malaysian Enterprises

Work out your waste diversion rate with a blank worksheet, then check it against two real calculations from GarGeon client records: 73.69% at an e-commerce company and 3.2% at a retail mall.

2 March 2026Updated 5 October 20268 min read
How to Improve Your Waste Diversion Rate: The Complete Guide for Malaysian Enterprises
On this page
  1. Fill in this worksheet to work out your own rate
  2. Two real calculations show a high rate and a low rate
  3. A good rate depends on what your site throws away
  4. Work in tonnes, because volume misleads
  5. Four counting mistakes change your answer
  6. You raise the rate by building a programme around your baseline
  7. We can work out your first rate with you

Your waste diversion rate is the weight you kept out of landfill, divided by the total weight you generated, times 100. This page gives you a blank worksheet for your own tonnages. Under it are two real calculations from our client records: one high, at 73.69%, and one low, at 3.2%.

Fill in this worksheet to work out your own rate

Take one month of weight tickets or invoices. List every stream that left your site, in tonnes. Then write where each one went. Use the same month for every row. If a ticket is in kilograms, divide by 1,000.

StreamTonnes this monthWhere it wentCounted as diverted?
General waste____LandfillNo
Cardboard and paper________Yes / No
Plastics________Yes / No
Metal________Yes / No
Food waste________Yes / No
Other: ____________Yes / No
A. Diverted: add the "Yes" rows____
B. Generated: add every row____
Your rate: A ÷ B × 100____ %

The sum is the same at every site:

Waste diversion rate = (tonnes diverted from landfill ÷ total tonnes generated) × 100

Mark a stream "Yes" when it went to a recycler, a composter or reuse. Mark it "No" when it went to landfill, or when you cannot show where it went.

Waste-to-energy is the one to state plainly. It keeps material out of landfill, but not every standard counts it. Write the rule you used beside your rate.

Recycling is only one of these routes. So your diversion rate is never lower than your recycling rate.

No weights yet? Start with a waste audit, which weighs each stream for you.

Two real calculations show a high rate and a low rate

Both come from GarGeon Connect records.

SitePeriodDiverted (tonnes)Total waste (tonnes)Rate
Signature Market, an e-commerce company202568.59893.0973.69%
A retail mall clientJune 20261.3140.02 landfilled + 1.31 recycled3.2%

Signature Market: 68.598 ÷ 93.09 × 100 = 73.69%. Most of what it kept out of landfill was carton. Diverting those recyclables cut its disposal costs by 70%.

The mall: 1.31 ÷ (40.02 + 1.31) × 100 = 3.2%. Recycling was its only route out of landfill. The figures are published with the client's permission.

The mall's rate fell in every month of the quarter

Month in 2026Landfilled (tonnes)Recycled (tonnes)Rate
April33.502.406.7%
May37.991.624.1%
June40.021.313.2%
Quarter111.515.334.6%

The rate went from 6.7% to 4.1% to 3.2%. It fell from both sides of the sum. Recycled weight dropped from 2.40 t to 1.31 t. Landfilled weight rose from 33.50 t to 40.02 t. April's recycling had carton and metal. May and June had carton only.

We printed that fall in the client's quarterly report. We also said what to check. Were cardboard and metal going into the general bins? Had a recent vendor change cut the recycling pickups?

A report where every arrow is green reads as marketing. A falling rate, printed and acted on, is what measurement looks like. The sum and both notes are published on our recycling rate page.

The period matters too. Signature Market's figure covers a full year. The mall's 3.2% covers one month, and its quarter came to 4.6%. State the period beside every rate you report.

A good rate depends on what your site throws away

There is no single good figure. Three GarGeon clients show how far measured rates spread.

ClientSectorMeasured rateWhat was measured
Signature MarketE-commerce73.69%Diversion rate for 2025: 68.598 t of 93.09 t
Meewah Vegetable WholesaleFood wholesale8%Recycling rate, from its case study
A retail mall clientRetail mall4.6%Recycling rate for Q2 2026: 5.33 t recycled, 111.51 t to landfill

The spread is the point. Signature Market diverts mostly carton, which recyclers buy. Meewah handles large volumes of organic waste. So measure your own baseline before you set a target.

The national figure is not your benchmark either. Malaysia's recycling rate was 37.9% in 2024, and it includes household waste.

At the top end, TRUE zero waste certification asks for 90% or more diverted. It does not count waste-to-energy. Our guide to zero waste in Malaysia shows the stages on the way there.

Work in tonnes, because volume misleads

A compacted cardboard bale and a loose bag of plastic can fill the same space. They weigh very different amounts. A rate built on bin counts or lorry loads cannot be checked against a ticket.

If you have no weighbridge data, ask your collector for a weight ticket with every collection. Credible reporting starts there.

Four counting mistakes change your answer

  • Leaving a stream out. E-waste, construction debris and landscaping waste all belong in your total.
  • Counting a tonne twice. Recyclables you sold directly can also show up in your collector's figures. Count each tonne once.
  • Ignoring contamination. If a recycler rejects part of a load, that part went to landfill. Do not count it as diverted.
  • Using estimates. A monthly guess will not satisfy an auditor. Use weighed loads.

Then show your working. Our client reports write the division out, so anyone can check the rate. That matters when a listed customer or an auditor asks for the number. The rules behind those requests are in our waste compliance checklist for 2026.

You raise the rate by building a programme around your baseline

The steps are the same at most sites. Audit what is in your bins. Separate at source. Appoint a collector who keeps the streams apart and holds the approval your state requires. Report every month. Our 90-day waste diversion programme playbook takes you through them in order.

GarGeon can run the collection side. Through Recycle Solutions, collectors in our licensed partner network pick up the recyclables you separate. We share the rebate with you. Your general waste still goes to landfill, with every load weighed and recorded.

If you want collection, recycling and reporting on one contract, see how total waste management works across your sites.


We can work out your first rate with you

Tell us your sites and what you throw away. Book a consultation and we start with a free waste audit, so your first rate is a weighed one. For a one-off clear-out, see our RORO bin rental options.

Related reading:

Common Questions

Frequently asked questions

Answers to the questions Malaysian businesses ask about this topic.

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There is no single figure. It depends on what your site throws away. Among GarGeon clients, measured rates run from 4.6% at a retail mall in Q2 2026 and 8% at a food wholesaler to 73.69% at Signature Market, an e-commerce company, in 2025. TRUE zero waste certification asks for 90% or more. Start from your own measured baseline and aim to beat it each quarter.

Divide the weight you kept out of landfill by the total weight you generated, then multiply by 100. Use weighed tonnes for both, over the same period.

Malaysia's national recycling rate was 37.9% in 2024, according to SWCorp. The Twelfth Malaysia Plan set a target of 40% by 2025. The national figure includes household waste, so it is not a benchmark for one business site.

Diversion is everything you keep out of landfill. Recycling is one route. Composting and reuse are others. So your diversion rate is never lower than your recycling rate. Waste-to-energy is the grey area. It keeps waste out of landfill, but some standards, such as TRUE certification, do not count it.

Listed companies report under the National Sustainability Reporting Framework, and waste data is part of that where it is material. Waste sent to landfill also counts in Scope 3 emissions, under Category 5. In the UK Government conversion factors (2026 edition), a tonne recycled carries a far lower factor than a tonne landfilled. So a higher diversion rate lowers that estimate. If you are not listed, a listed customer may still ask you for the figures.

Waste DiversionRecycling RateSustainabilityESGMalaysiaCarbon TaxCircular EconomyWaste Management
Written by
Content Strategist

Content strategist covering practical waste management, sustainability operations, and waste diversion for Malaysian enterprises.

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