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SLA Management

Pickups just happen — and missed ones get caught.

No more finding out a bin got skipped from a complaint. We track every scheduled collection against what actually happened, across KL, Selangor, and Johor.

GarGeon Connect · KL · Selangor · Johor
Held to account

We check every pickup against what was promised.

Accountability lives in the record, so you stop being the one chasing missed collections.

Scheduled vs actual

Every scheduled pickup is checked against what actually happened.

We line up each scheduled collection with the pickup that took place and flag a miss the moment it occurs.
Miss flagged instantlySurfaces on the dashboard
Waste operations team coordinating scheduled collections across sites
Photo-verified proof

You get proof every load was collected — not just a promise.

Each pickup carries a photo-verified, time-stamped record. "Did the bin get emptied?" is answered by the record, not a phone call.
Photo-verifiedPer site and per pickup
Field operator capturing a time-stamped pickup record on a tablet
SLAs enforced

We hold haulers to what they promised — across every site.

We measure hauler performance against the agreed SLA and roll every location into one view. You stop chasing missed collections.
Enforced by the recordPer location, enterprise-wide
Multi-site facility view showing collection performance across locations
Held to account

Collection you do not have to chase.

100%
of pickups photo-verified
time-stamped against the schedule
3
states covered
KL · Selangor · Johor
1
view of every site
scheduled vs actual, enterprise-wide
0
complaints to find out from
a miss flags itself first
Common Questions

Common questions about reliable collection

What happens when a pickup is missed, how SLAs get enforced, and how proof works across every site.

Talk to Our Team

GarGeon Connect shows every scheduled pickup against what actually happened and flags a miss the moment it occurs. A skipped collection surfaces on the dashboard instead of in an overflowing bin — so it gets recovered before it becomes your problem.

Every pickup is photo-verified and time-stamped against the agreed schedule. GarGeon Connect measures performance against the SLA automatically, so accountability is enforced by the record — not by your follow-up calls and 7am WhatsApp messages.

No. That is the point. GarGeon manages the collection and holds the haulers to what they promised. You see whether every site got serviced on time in one view, instead of finding out from a complaint.

Each collection comes with a photo-verified, time-stamped record. You can see the proof per site and per pickup, so "did the bin get emptied?" is answered by the record, not a phone call.

Yes. GarGeon manages collection across KL, Selangor, and Johor and rolls every site into one view. Scheduled pickups, misses, and on-time performance are visible per location and enterprise-wide.

Ready to stop chasing your haulers?

One consultation maps your sites and shows you collection you can prove. Tell us your locations and current vendors.

Book a Consultation