Pickups just happen — and missed ones get caught.
No more finding out a bin got skipped from a complaint. We track every scheduled collection against what actually happened, across KL, Selangor, and Johor.
We check every pickup against what was promised.
Accountability lives in the record, so you stop being the one chasing missed collections.
Every scheduled pickup is checked against what actually happened.
You get proof every load was collected — not just a promise.
We hold haulers to what they promised — across every site.
Every chamber, checked against the schedule it was promised on.
This is a real quarter from a real client — a retail mall, June 2026, published with their permission. The fraction beside each rate is the count it came from, so you can see how many pickups were measured, and we say plainly which trips were left out of the base.
| Refuse chamber | Trips | Total tonnage | Avg per trip | On-time rate |
|---|---|---|---|---|
| Chamber 2 | 13 | 13.15 t | 1.01 t | 92.3% (12/13) |
| Chamber 4 | 9 | 8.41 t | 0.93 t | 88.9% (8/9) |
| Chamber 6 | 8 | 3.87 t | 0.48 t | 100% (8/8) |
| Chamber 7 | 13 | 14.59 t | 1.12 t | 100% (13/13) |
| Total | 43 | 40.02 t | 0.93 t | 95.3% (41/43) |
On-time rate = the share of scheduled-job trips where the actual pickup date matched the scheduled date. Trips with no scheduled-job reference are excluded from the base.
- Overall
- Individual chambers
View the chart data as a table
| Measure | April | May | June |
|---|---|---|---|
| General waste (t) | 33.50 | 37.99 | 40.02 |
| Recycling (t) | 2.40 | 1.62 | 1.31 |
| Diversion rate | 6.7% | 4.1% | 3.2% |
| On-time, overall | 81% | 93.2% | 95.3% |
| Chamber 2 (t · on-time) | 11.83 · 85.7% | 11.99 · 84.6% | 13.15 · 92.3% |
| Chamber 4 (t · on-time) | 6.36 · 75% | 8.63 · 100% | 8.41 · 88.9% |
| Chamber 6 (t · on-time) | 3.51 · 75% | 4.21 · 100% | 3.87 · 100% |
| Chamber 7 (t · on-time) | 11.80 · 83.3% | 13.16 · 92.3% | 14.59 · 100% |
From a GarGeon quarterly waste and recycling report for a retail mall client, Q2 2026. Published with the client’s permission.
Common questions about reliable collection
What happens when a pickup is missed, how SLAs get enforced, and how proof works across every site.