If you run several sites, you can outsource collection, recycling and reporting. Three duties stay with you whoever you hire: separating waste on your premises, checking that whoever actually collects is licensed, and your scheduled-waste paperwork. There are four ways to set it up. Which fits depends on how many sites and waste types you run.
Maybe you arrange collectors site by site today, or run waste through a facilities contract. The table below helps you pick a set-up.
There are four ways to outsource waste, and each hands over a different amount
Find the row that matches how you work today, then the one you are weighing.
| Set-up | Who you deal with | Invoices | Who holds the records | Recyclables and rebate | Fits when |
|---|---|---|---|---|---|
| A. A collector per site, arranged by each site | One collector per site | One per collector | Each collector, in its own form | Often bundled with general waste | One or two sites, one waste type |
| B. Your facilities-management (FM) contractor subcontracts waste | The FM contractor | Inside the FM invoice. Ask for waste as its own line | Ask whether the FM contractor or its subcontractor holds them | Ask the FM contractor | Waste is minor next to the rest of the FM scope |
| C. Keep your collectors; hand over coordination and the record | Your collectors, plus one coordinator | Still one per collector | One dashboard and one report across sites | Unchanged unless you renegotiate | You are mid-contract with collectors you rate |
| D. One partner runs collection, recycling and reporting | One partner | One invoice, because the partner also collects | One record across every site and waste type | Kept apart, with the rebate shared | Several sites and waste types, and you want one party to answer for all of it |
Set-up A works for one or two sites. Past that, you hold as many contracts, invoices and record formats as you have sites.
Set-up B folds waste into a contract you already manage. Before you rely on it, ask three things. Who actually collects? Who holds the pickup records? Who keeps the recyclables apart, and who keeps the rebate?
Set-ups C and D both give you one record across your sites. The difference is who collects.
One construction company put five sites under one contract
Leighton Construction runs five construction sites in Malaysia. Every site had a different hauler, and reports for management were put together by hand.
Leighton chose set-up D. Its five sites now run on one contract, with one point of contact, one platform and one invoice. Every completed pickup is recorded in GarGeon Connect, so the office sees every site in one place. Recycling is reported site by site.
Three duties stay with your business whichever set-up you choose
Outsourcing moves the work, not these three duties.
Act 672 applies in Kuala Lumpur, Putrajaya, Johor, Kedah, Melaka, Negeri Sembilan, Pahang and Perlis. The first two duties are written for those states.
1. You separate the waste on your own premises. Act 672 calls anyone who generates controlled solid waste a "solid waste generator" (section 2). In the Act 672 states, commercial premises have had to separate waste at source since 2020. The rule asks you to separate your waste, appoint a licensed collector and keep disposal records. A partner can supply the bins, but the separating happens in your building. Elsewhere, ask your council or state whether separation applies.
2. You check the licence of whoever actually collects, subcontractors included. In set-up B, that means the FM contractor's subcontractor. In an Act 672 state, causing or permitting controlled solid waste to be handled outside the Act is an offence (section 71). The penalty is a fine of RM10,000 to RM100,000, or six months to five years in jail, or both.
A collector applies through SWCorp, SWCorp recommends, and the Director General of the National Solid Waste Management Department grants the licence. It is commonly called a SWCorp licence. Ask the collector for its licence number and confirm it with SWCorp.
Selangor is different today. An extension of Act 672 to Selangor was announced on 29 July 2026, with no start date published. Its local councils and KDEB Waste Management still run solid waste, so your check there is the council. In other states outside the Act, ask the council or state government.
3. Scheduled waste sits outside every solid-waste set-up. Scheduled waste is the hazardous kind, such as spent lubricating oil, solvents and lead-acid batteries. A load that mixes it with ordinary waste counts as scheduled waste. It goes to a contractor licensed by the Department of Environment (DOE). Check it on the DOE's eSWIS list at eswis.doe.gov.my. Keep the consignment note for each load for at least three years, under the Scheduled Wastes Regulations 2005.
Our Act 672 guide covers the Act in more detail.
If you keep your current collectors, hand over the coordination and the record
Set-up C suits you if you are mid-contract, or you rate the collectors you have. Someone else turns their pickups into one record.
We offer it in two tiers. With Software Only, you run GarGeon Connect with the vendors you already have. We bring them onto our standard procedure, and every verified pickup lands in your dashboard. With Managed Service, our team also runs the day-to-day with your vendors: schedules, follow-ups and reporting. Missed pickups are flagged and chased.
Either way, each pickup record carries a photo, a timestamp and the weight. You get one dashboard and one report across your sites. Each collector still sends its own invoice.
If you want one accountable partner, hand over collection, recycling and reporting together
Set-up D puts all three on one contract. We call it total waste management. GarGeon works through licensed collectors across KL, Selangor & Johor, and answers to you for every pickup.
Recyclables are kept apart and sold to vetted recycling buyers, and the rebate is shared with you. General waste still goes to landfill, with a record of every load. You get one contract, one invoice and one record for every site and waste type.
At Capri by Fraser, one system replaced a stack of vendors across its properties. Collection times were set around how the hotels run. At Westlite Dormitory, five locations in Johor and Selangor run on one system, and 95% of collections are on time.
You can also start with set-up C, then move sites across as each collector's contract ends.
Choosing the vendor comes after choosing the set-up
Once you know how much to hand over, score the vendors that can do it. Our guide to choosing a waste management company has the six checks, the tender questions and the contract terms. Our multi-site guide shows how one contract works across outlets. Our collection cost guide explains the bill. Our guide to waste management in Malaysia covers the wider rules.
Tell us your sites, the waste you produce and the collectors you use today. We'll show you which set-up fits, starting with a free waste audit. Book a consultation to get started.
